Learn patient care orchestration best practices and industry trends from healthcare experts and thought leaders.

Topics covered at AO²

Patient care orchestration

Healthcare access

Disaster preparedness


  Full conference agenda

SEPTEMBER 15, 2020

11:30 am – 1:00 pm ET

Real-Time Response: What Multiple Emergencies Have Taught Us About the Role of Government in Healthcare and Successful Public/Private Partnership

Mike Leavitt, Founder, Leavitt Partners  |  Alan Levine, Chairman, President & CEO, Ballad Health  |  Craig Fugate, Chief Emergency Management Officer, One Concern, Former FEMA Administrator  | Lisa Villarroel, MD MPH, Medical Director, Public Health Preparedness, Arizona Department of Health Services

Mike Leavitt, former Secretary of US Health and Human Services, past governor of Utah, and founder of Leavitt Partners, will lead a panel of health and government leaders, including Ballad Health CEO Alan Levine, former FEMA Administrator Craig Fugate, and Arizona Department of Health Services’ Dr. Cara Christ, discussing successful public/private state, regional, and federal partnerships.

1:00 pm – 2:15 pm ET

What the Future Holds for Telemedicine and How to Prepare

Wayne Brackin, President & CEO, KIDZ Medical Services, Inc.  |  Ann Mond Johnson, CEO, American Telemedicine Association  |  Alexis Gilroy, Leader Digital Health Practice, Jones Day

Central Logic will lead an interactive panel that examines the role of telehealth in a successful healthcare access and orchestration strategy, coupled with discussion about how health systems should prepare for future impacts and potential issues. Telehealth luminaries participating on the panel include Wayne Brackin, President and CEO, KIDZ Medical Services, Inc., Ann Mond Johnson, CEO of the American Telemedicine Association, and attorney Alexis Gilroy, who advises on complex transactional and health regulatory issues, with an emphasis on virtual health.

2:30 pm – 3:30 pm ET

Gartner’s View on the Orchestration Imperative at the Heart of Real Time Health System (RTHS) Success

Barry Runyon, VP Analyst, Gartner

Barry Runyon, VP Analyst at Gartner, will discuss how healthcare delivery organizations (HDOs) must apply technology and process to orchestrate care within and between workflows, enabling more effective coordination, management, delivery, and validation of high-quality patient care. This was a strategic imperative prior to the COVID-19 era and is even more critical in the “new normal.”


3:30 pm – 4:45 pm ET

Community Health System Without Walls: An Executive Roundtable

Ben Sawyer, MBA, PT, OCS, LBB, CEO, SOAR Vision Group  |  Jennifer Strahan, DSc, MBB, FACHE, COO, SOAR Vision Group  |  KaiLonnie Dunsmore, PhD, Director of Community Initiatives, Baldrige Foundation

SOAR Vision Group CEO Ben Sawyer MBA, PT, OCS, LBB and COO Jennifer Strahan, DSc, MBB, FACHE, will team up with Baldrige Foundation Director of Community Initiatives KaiLonnie Dunsmore, PhD, to discuss the topic of creating a “community health system without walls” in response to the COVID-19 pandemic and beyond. They’ll break down several public/private partnership initiatives that are showing real promise — and explain how to apply them in your service areas.

4:45 pm – 6:00 pm ET

You Can’t Cut Your Way to Success: Balancing Margin Pressures, Marketing Imperatives and Care Delivery in the New Normal

Renee DeSilva, CEO, The Health Management Academy  |  Executive panel to-be-named

Renee DeSilva, CEO of HMA, will lead a group of health system COOs in a lively discussion of the challenges facing health systems today: how they feel they can best serve their complex patient populations, capture greater revenue, and become the health system of choice in their markets.


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